Privacy Policy

PROSOLVE CLEANING SERVICES LIMITED Privacy Policy

At PROSOLVE CLEANING SERVICES LIMITED, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our cleaning services.

1. Information We Collect

We may collect and process the following types of information:

Personal identification information (Name, email address, phone number, etc.)
Billing and payment details
Service preferences and history
Technical data such as IP address, browser type, and device information

2. How We Use Your Information

The information we collect is used for the following purposes:

Providing and managing our cleaning services
Processing transactions and issuing invoices
Improving our services and customer experience
Communicating with you regarding service updates, promotions, and important notices
Ensuring compliance with legal obligations

3. Data Protection and Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Third Parties

We do not sell or trade your personal information. However, we may share it with trusted third parties for purposes such as:

Payment processing
Service delivery and logistics
Legal compliance and enforcement of terms

5. Your Data Rights

Under UK data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to or restrict processing
Withdraw consent for marketing communications

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and analyze site performance. You can manage your cookie preferences in your browser settings.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

PROSOLVE CLEANING SERVICES LIMITED
34 Barrow Way, Dinnington, Sheffield, England, S25 3AB